Shipping policy

Shipping & Shopping Policy

Thank you for shopping with us! Each order is carefully made, packed, and prepared for shipment. Please review our shipping policy below.

Processing Time

All orders are made and prepared with care before being shipped.

  • Orders are typically printed, packed, and dispatched within 3–5 business days.

  • Custom or larger orders may require additional processing time. If your order will take longer, we will contact you with an updated estimated timeframe.

  • Business days are Monday–Friday, excluding holidays.

Delivery Estimates

Once your order has been dispatched:

  • Standard shipping: approximately 3–7 business days

  • Delivery times may vary depending on the destination, carrier, weather, holidays, and other circumstances outside our control.

Please note that the delivery estimate begins after your order has been processed and shipped, not when the order is placed.

Shipping Costs & Destinations

We currently ship orders within the United States.

  • Shipping costs are calculated and displayed at checkout based on the shipping destination and selected shipping method.

  • Free shipping promotions may be offered from time to time and will be clearly stated when available.

  • At this time, international shipping is not available unless specifically arranged with us in advance.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation with tracking information.

Tracking information may take up to 24–48 hours to update after the package has been handed to the carrier.

Please use the tracking number provided to monitor your package's progress.

Shipping Problems

We want your order to arrive safely and on time. If you experience a shipping issue, please contact us as soon as possible.

Delayed Packages

If your package is delayed, please check the tracking information first. If there has been no movement for several business days, contact us so we can help determine the next steps.

Missing or Lost Packages

If your tracking information shows that your package was delivered but you cannot locate it, please check around your delivery area and with household members or neighbors first.

If you still cannot locate your package, contact us and we will do our best to assist. Once a package has been handed over to the shipping carrier, delivery is also subject to the carrier's policies and procedures.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and provide:

  • Your order number

  • Photos of the damaged item

  • Photos of the packaging and shipping box

  • Any other relevant information about the damage

Please keep the original packaging until the issue has been resolved, as it may be required for a shipping claim.

Contact Us

For questions or concerns regarding your order, shipping, delays, missing packages, or damaged items, please contact us through the contact method provided on our shop page/order confirmation.

We are always happy to help and will do our best to resolve any shipping issues as quickly as possible.